Privacy Policy

Information You Provide

We collect information you voluntarily provide when using our Service:

• Account Information: Name, email address, and password when you create an account
• Profile Information: Profile picture and display name if you choose to provide them
• Content: Notes, images, files, boards, and other content you create using the Service
• Payment Information: Billing address and payment details when you subscribe to a paid plan (processed securely by our payment provider, Stripe)
• Communications: Information you provide when you contact us for support

Information Collected Automatically

When you use our Service, we automatically collect certain information:

• Device Information: Device type, operating system, browser type, and unique device identifiers
• Usage Information: Features you use, actions you take, and time spent on the Service
• Log Data: IP address, access times, pages viewed, and referring URLs
• Cookies: We use cookies and similar technologies to maintain sessions and remember your preferences

Information from Third Parties

If you sign in using a third-party service (such as Google), we receive:

• Your name and email address from your third-party account
• Profile picture (if available and permitted)

We use the information we collect to:

• Provide, maintain, and improve the Service
• Create and manage your account
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and abuse
• Personalize and improve your experience
• Comply with legal obligations

We do not sell your personal information. We may share your information in the following circumstances:

• With Your Consent: When you explicitly agree to share information
• Collaboration Features: When you share boards or collaborate with others, your name and shared content are visible to collaborators
• Service Providers: With third-party vendors who perform services on our behalf (hosting, analytics, payment processing)
• Legal Requirements: When required by law, legal process, or government request
• Protection of Rights: To protect the rights, property, and safety of Kladdo, our users, or others
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using TLS/SSL
• Encryption of sensitive data at rest
• Regular security assessments and updates
• Access controls limiting employee access to personal data
• Secure data centers with physical security measures

Your data is stored on secure servers provided by our infrastructure partners. While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

We retain your personal information for as long as your account is active or as needed to provide you with the Service. We will also retain and use your information as necessary to:

• Comply with our legal obligations
• Resolve disputes
• Enforce our agreements

When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal purposes.

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Export: Request a portable copy of your data
• Opt-out: Opt out of marketing communications at any time

To exercise these rights, please contact us at support@kladdo.com. We will respond to your request within 30 days.

We use the following types of cookies:

• Essential Cookies: Required for the Service to function properly (authentication, security)
• Preference Cookies: Remember your settings and preferences (theme, language)
• Analytics Cookies: Help us understand how users interact with the Service

You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the Service.

We use the following third-party services that may collect information:

• Supabase: Authentication and database services
• Stripe: Payment processing
• Google: OAuth authentication
• Vercel: Hosting and analytics

Each of these services has its own privacy policy governing the use of your information. We encourage you to review their policies.

The Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@kladdo.com, and we will delete such information.

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using the Service, you consent to the transfer of your information to these countries.

We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information held by businesses
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising your privacy rights

We do not sell personal information. To exercise your California privacy rights, contact us at support@kladdo.com.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

For material changes, we will provide additional notice, such as an email notification or a prominent notice within the Service. Your continued use of the Service after any changes constitutes your acceptance of the updated Privacy Policy.

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

support@kladdo.com

We will respond to your inquiry within 30 days.